THE CONTRACT BETWEEN US.
The contract will consist of an agreed itinerary and your acknowledgement of acceptance of these booking conditions. The contract between us becomes binding at the point at which you issue instructions to us to go ahead with making reservations for the agreed itinerary and pay the deposit according to the terms in the payment. By entering this site you accept these terms and conditions. The terms and conditions are subject to change at any time and it is your responsibility to check these terms and conditions regularly in case there are any changes. Continuing to use this site after a change has been made is your acceptance of those changes.
A minimum deposit of 30% of the full amount (plus a bank commission fee if paying by credit card) is required to confirm your reservations. The Vouchers will be compiled after the deposit has been received and are sent via email and should be printed out by participants and retained as a receipt
The deposit should be made by credit card or bank transfer with following details:
Account name: HIGHLAND TOURS TOURIST COMPANY.,LTD
Bank Name: VIETCOMBANK
Bank Account : 0061000794340 (VND)
Bank Address: 17 Quang Trung Str., Nha Trang City, Vietnam.
Details of payment: Advance payment for the…………Tour for Mrs/Mr/Ms…………
We can accept either in cash or online credit cards. Please note that all online credit card transactions in Vietnam are subject to a 4 % surcharge. In case your card has run through our card reader terminal in Vietnam 3% surcharge will be applied (4% with AMEX & JCB).
Full and final payment of the tour price must be made before 15 days departure of the tour. In the event of the full payment not reaching our account by the due date we reserve the right to cancel all bookings and the contract between us.
1.Cancellation by customers
All cancellations must be received in writing, sent to us via fax or email.
Greater from 30 to 16 days prior to departure 30 % of full amount plus any bank fees that result from us
here and any charge occurs to us from our service providers.
Greater 15 days prior to departure you will loose your full amount
There will be no refund given for any unused or missed ground arrangements, sightseeing, meals or hotel accommodations. For no show you will lose your money
2.Cancellation by us
In the unlikely event that such circumstances should arise we will contact you immediately and offer you the choice of an alternative of equivalent quality or a full refund of all monies paid. No additional compensation will be paid over and above the total sum received from you.
We reserve the right to cancel the contract between us for any reasons to your payment of the full price of the holiday.
Vouchers for booking arrangements and a copy of the Client’s itinerary will be issued to the Client on arrival by a HUNKY DORY VIETNAM representative.
Thanks you so much for choosing us as your companion of the journey.